西安海外搜索引擎精准外贸营销推广及建站营销专业公司

聆听是推销的第一课，所以，听客户的期待是重要的。现在阿连告诉你们，客户为了自己的利益受到保护，他们需要你们以下26个待遇。

Today I will teach you a significant point, that is listen, which is the first class of sale. Listening to customers is essential. Now I want to say, customers require the following 26 treatment to protect their own benefit.

1、只要告诉我事情的重点就可以了。我不要又臭又长的谈话，请有话直说。

Just tell me key points. I do not want long and useless talk, please tell me your point straightly.

2、告诉我实情，不要使用“老实说”这个字眼，它会让我紧张。如果你说的话让我觉得怀疑或知道那是假的，那么你就出局了。

Tell me the truth, no “to be honest” please, because it makes me nervous. You are out if your words makes me feel doubtful or unreal.

3、我要一位有道德的推销人员。能够为你的良心做证的，是你的行为，而非你所说的话。

I need a virtuous salesman. Your action rather than your words proves your virtue.

4、给我一个理由，告诉我为什这项商品（这个项目）再适合不过了：我必须先清楚它给我的好处。

Give me a reason, tell me the reason why this product (this project) is the most suitable one: I have to figure out my benefit from it first.

5、证明给我看。

Prove it.

6、让我知道我并不孤单，告诉我一个与我处境类似者的成功案例。

Let me know I am not alone, tell me a successful case whose situation is similar to mine.

7、给我看一封满意的客户的来信。

Show me a satisfied letter from customers.

8、我会得到什么样的售后服务，请说给我听，做给我看。

What customer service I will get, tell me and do it please.

9、向我证明价格是合理的或利润是可观的（我捡了便宜）。

Prove me the price is suitable, or the benefit is favorable(I am with large profit.)

10、告诉我最好的购买方式。

Tell me the best purchasing mean.

11、给我机会做最后决定，提供几个选择：假如这是你的钱，你会怎么做。

Give me some options and chances to make the final decision: imaging that you own money, what will you do.

12、强化我的决定。我会担心自己做了错误的决定，我能得到什么好处，让我觉得买得很有信心，以这些事实帮助我，坚定我的决定。

Strengthen my decision. I am afraid of making a wrong decision. What benefit I can get makes me feel confident to buy it. Help me with these things and strengthen my decision.

13、不要和我争辩。即使我错了，我也不需要一个自作聪明的推销人员来告诉我（或试着证明）；他或许是辩赢了，但是他却输掉了这笔交易。

Do not argue with me even I am wrong. I do not need a salesman who regards himself clever to tell me ( or try to prove it); even he might win, he lose the transaction.

14、别把我搞糊涂了，说得感愈复杂，我愈不可能购买。

Do not confuse me. The more complicated, the less possibility I will buy.

15、不要告诉我负面的事。我希望每件事都很好，不要说别人（尤其是竞争对手），你自己、你的公司或者我的坏话。

Do not tell me negative things. I wish everything good, so do not say bad words on others(especially competitors), yourself, your company or me.

16、不要用瞧不起我的语气和我谈话。

Do not talk with me scornfully.

17、别说我购买的东西或我做的事情错了。要是我错了，机灵点儿，让我知道其他人也犯了同样的错误。

Do not tell me what I buy or do is wrong. If it is, be smart, let me know others make the same mistakes.

18、我在说话的时候，注意听。我试着告诉你我心中想做的生意，而你却忙着把你的生意推销给我。

Listen carefully when I am speaking. I am trying to tell you my imagined business, but you are occupied with selling your business to me.

19、让我觉得自己很特别。如果我要花钱，我要花得开心，这全要仰仗你的言行举止。

Make me feel I am special. If I pay, I should pay happily, which all depends on your behavior.

20、让我笑。让我有好心情，我才能购买；让我笑意味着我对你的同意，而你需要我的同意才能完成推销。

Make me smile. Make me in good mood so that I will purchase; I smile means I am agree with you, and you need my agreement to finish your selling.

21、对我的职业表示一点兴趣。或许它对你一点儿也不重要，但它却是我的全部。

Being a little bit interested in my career, maybe it does not matter to you, but it is everything to me.

22、说话要真诚。假如你说谎，只是为了我的钱我看得出来。

Speak sincerely. If you lie only for my money, I can find it.

23、当你说你会做到什么时，要做到，别让我失望。

Just do what you promise, do not let me down.

24、帮助我决定，不要出卖我。我讨厌被出卖的感觉。

Help me make decision, do not betray me. I hate that feeling.

25、当我无意购买时，不要用一堆老掉牙的推销技俩向我施压，强迫我购买。

Do not sell in old fashion way and push me to buy when I am not interested in buying.

26、我更希望你能在其它生意上帮助我。这更会令你成为我的朋友，但这需要你有足够的知识水平。

I more wish you could help me on other business, which makes you my friend, but it needs your competent knowledge.

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